documentos da EUPAN

Presidência Dinamarquesa do Conselho da UE (2.º semestre de 2025)

Report DN - Leadership values across EUPAN countries

EUPAN Survey DN - IT Management

eNews DN - leadership development programmes

Presidência Polaca do Conselho da UE (1.º semestre de 2025)

eNews PL - Digital competences

eNews PL - Accessibility

Study PL - Innovation and effectiveness of ethics policies

Report PL - Work-Life Balance and Well-Being

Presidência Húngara do Conselho da UE (2.º semestre de 2024)

eNews HU - Examples of recently launched digital public service innovations

Report HU - Generations in Public Administration

Study HU - Green Public Administration Goals and Principles

Presidência Belga do Conselho da UE (1.º semestre de 2024)

The Ghent Declaration on the Challenges and Common Actions for European Public Administrations

Presidência Espanhola do Conselho da UE (2.º semestre de 2023)

eNews ES - Fostering mobility of public employees in international projects for technical cooperation between public administrations

Study ES - Innovative Practices in Inclusive Digital Public Services

Report ES - Gender Equality in the Civil Service

Presidência Sueca do Conselho da UE (1.º semestre de 2023)

EUPAN Statistical eNews - Workforce composition

Presidência Checa do Conselho da UE (2.º semestre de 2022)             

Possibility For Third-Country Citizens To Work In The Civil Service/Public Administration

Presidência Francesa do Conselho da UE (1.º semestre de 2022)

Strasbourg Declaration on the Common values and challenges of European Public Administrations

EUPAN eNews - issue 6

EUPAN eNews - issue 7

Summary - EUPAN survey 2022- New ways of working

Summary - EUPAN survey 2022- Mobility

EUPAN Strategic Paper 

EUPAN Handbook (atualizado)

Presidência Eslovena do Conselho da UE (2.º semestre de 2021)

Ageing and Talent Management in European Public Administrations

EUPAN eNews - issue 4 

EUPAN eNews - issue 5

Impact of CAF on HRM and People

Presidência Portuguesa do Conselho da UE (1.º semestre de 2021)

Public Employee Motivation in EU Central and Federal Public Administrations

CAF Challenges to Promote Public Sector Capacity

Public Sector Leadership during COVID-19 Crisis

Employee Surveys Brief

EUPAN eNews, Issue 3, June 2021

EUPAN eNews Statistical Issue, Issue 2, May 2021

EUPAN eNEWS, Issue 1, March 2021

Presidência Romena do Conselho da UE (2.º semestre de 2019)

      Competencies necessary for eGovernment  |  anexo

Presidência Letã do Conselho da UE (1.º semestre de 2015)

      Study on the Future Role and Development of the Public Adminstration

Presidência Luxemburguesa do Conselho da UE (2.º semestre de 2015)

Study: Towards Innovative Public Services - A framework for the development of the innovation capability of European Public Administrations 

Anexes: Towards Innovative Public Services 

Survey: Managing a diverse public administration and effectively responding to the needs of a more diverse workforce 

Report: The 8th European Quality Conference (01st & 02nd October 2015 ? Esch-Alzette, Luxembourg)

Presidência Polaca do Conselho da UE (2.º semestre de 2011)

Effectiveness of Good Governance and Ethics in Central Administration: Evaluating Reform Outcomes in the Context of the Financial Crisis

Presidência Espanhola do Conselho da UE (1.º semestre de 2010)

Public Employment in European Union Member States

Sustainability of Human Resources in Central Public Administration in the EU Member States

Presidência Sueca do Conselho da UE (2.º semestre de 2009)

Social Dialogue in the Public Sectors of the EU Member States

EUPAN/TUNED Report of Good Practices and Policies on Work-Related Stress in Central Government Administrations

Strategic Management of eGovernment

Presidência Francesa do Conselho da UE (2.º semestre de 2008)

Human Resources Function Performance

Senior Civil Servants

Social Dialogue

The Public Administration Features of the EU 27 Member States

European Primer on CUSTOMER SATISFACTION MANAGEMENT

Presidência Eslovena do Conselho da UE (1.º semestre de 2008)

Leadership Competencies for Successful Change Management

What are Public Services Good at? Sucess of Public Services in the Field of Human Resources Management

Administrative burden for citizens - Report on national approaches

Presidência Portuguesa do Conselho da UE (2.º semestre de 2007)

Report on the "EUPAN CUSTOMER INSIGHT QUESTIONAIRE"

4th Quality Conference Impact Assessment Study

The Network of National Contact Points - Evaluation of the questionnaire results

The Impact of Individual Assessments on Organisational Performance in the Public Services of EU Member States

Competency Management in EU Public Administrations

Appendix I

Appendix II

Presidência Alemã do Conselho da UE (1.º semestre de 2007)

Demographic Change

Performance Assessment

Berlin Declaration on Digital Society and Value-Based Digital Government - 2020

Presidência Finlandesa do Conselho da UE (2.º semestre de 2006)

Comparative study on the Public Service Ethics of the EU Member States

Follow-up survey on Public Sector Pensions

Leadership and the Lisbon Strategy - a missing link in the public sector?

Presidência Austríaca do Conselho da UE (1.º semestre de 2006)

Decentralisation and Accountability - as focus of Public Administration Modernisation

Structure of the civil and public services in the member and accession states of the European Union

Structure of the civil and public services - management summary

Administration in brief - services and data - Áustria

Federal Public Services - Áustria

Looking for a deliverable Lisbon strategy on sustainable growth and jobs

Europeans and mobility

CAF - better service for the citizens by using CAF

Presidência do Reino Unido do Conselho da UE (2.º semestre de 2005)

eAccessibility of public sector services in the European Union

Diversity Research Project

Innovative Human Resources strategies project

Report on the survey into Social Dialogue

Customer Satisfaction Mapping Exercise

Evaluation of Quality Conferences

Presidência Luxemburguesa do Conselho da UE (1.º semestre de 2005)

Milestones on the way to Better Regulation at the European Union level

The flexibilisation of the employment status of civil servants : From life tenure to more flexible employment relations?

Organizing and supporting collaborative work

Good Practices Information Systems for public administrations in Europe

Information on the Structure of the Civil and Public Services of the EU Member and Applicant States

Study on the use of the Common Assessment Framework in European Public Administrations

Human Resources management strategies to support organizational changes

Are civil servants different because they are civil servants?

Quality Journeys in the European Public

UE Procurement Learning Lab: experience and lesson learned 2004

Presidência Holandesa do Conselho da UE (2.º semestre de 2004)

3QC Evaluation Report regarding the 3rd Quality Conference for Public Administrations in the EU

Rapport d'évaluation 3QC sur la 3ème Conférence sur la Qualité des services publics européens

The Lisbon Strategy and Strategy- Focused Public Administration

Guidance Document - Confidential Integrity Counsellor (CIC)

Lifelong learning in public administration (pdf)

Draft Toolkit EU Model Code of Conduct for Civil Servants

Instituttiuonal representativeness of Social Partners in the Central Public Services

Policies on Public Sector Information in the Netherlands, Towards optimum availability and accessibility

Who is a civil servant and who is not and Why?

Towards a common exchange and training programme (ERT+)

Towards a Common Portal for the training institutes and schools for public administration in the EU of 25

Input paper for the October 2004 Conference of the European Schools and National Institutes for Public Administration: ?Public Leadership in Multi-Level Governance:

Towards a Common Competence Frame?

The main features of an Ethics Framework for the Public sector: Proposal by the Dutch Presidency

Principales caractéristiques du cadre d'éthique pour le secteur public: Proposition de la Présidence néerlandaise

Ethics and Integrity ? UK Regulation and Examples of Common Practice

Framework to Reinforce the Exchange of Good Practices in eGovernment: A contribution to eEurope 2005

Study and supply of services for the reinforcement of exchange of Good practices in eGovernment